It may not have been the first voice recognition software, but Apple’s Siri certainly has quickly become the most recognized, and it has spurred a host of new voice applications, including allowing consumers to tell their TVs what to do.

Tags: Cable Show, Rovi, Nuance, voice recognition, ipad, remote control, multiscreen, EPG, content discovery, content recognition, on-demand video, content recommendation, set top box, subscriber experience, TotalGuide, DVR

Despite the larger TVs subscribers are installing in their homes, service providers are finding a growing appetite for taking their home programming on the road when they travel. Research suggests subscribers will pay for this capability, so now it’s a matter of technology implementation (and rights management).

Tags: Cable Show, Dyyno, TV everywhere, connected devices, connected TV, Roku, set top box, streaming video, ipad

Because of the growth of video-capable network attached devices, service providers need to invest in high-efficiency content optimization. One method is to separate content packaging from core processing, allowing providers to effectively deliver content in different formats to the multitude of devices in use.

Tags: Cable Show, Elemental, media packaging, media processing, content delivery, streaming media, video processing, multiscreen,

Service technicians have long suffered the wrath of customers frustrated from having to wait through a four-hour window for their arrival. With advanced mobile workforce management (WFM) software, dynamic scheduling and instant updates to customers can drive the arrival window down to one hour increasing customer satisfaction and brand loyalty.

Tags: Cable Show, TOA Technologies, WFM, workforce management, routing engine, dynamic scheduling, customer satisfaction, call center software, dispatcher software

As content sources become more diverse, consumers need an easy way to navigate their EPG to enjoy their favorite programming instantly, regardless of the source.

Tags: Cable Show, Minerva Networks, EPG, program guide, content delivery, cable guide, cable programming, cable technology

With HTML5, operators have the ability to deliver content of all types to subscribers across devices and networks through the cloud.

Tags: Cable Show, Synacor, HTML5, cloud computing, TV everywhere, cloud storage, content management, playlist, music service, cloud services

Want to know what else Jessica Capshaw from Grey’s Anatomy has starred in? Or where you can buy the sneakers LeBron James wore this season? Or where to find the recipe from Bobby Flay’s last show? These are just the tip of the iceberg with Automated Content Recognition Technology, connecting the main screen with a second or third screen and additional content and resources.

Tags: Cable Show, Audible Magic, metadata, ad replacement, content recognition, connected home, set top box

Operators are under increased pressure to make changes to their services without any service interruption to subscribers, reducing time to revenue, eliminating calls to contact centers, and increasing customer satisfaction.

Tags: Cable Show, Commscope, service delivery, network management, addressable taps, QAM, cable broadband, optical network, fiber network, broadband services

Service technicians have long suffered the wrath of customers frustrated from having to wait through a four-hour window for their arrival. With advanced mobile workforce management (WFM) software, dynamic scheduling and instant updates to customers can drive the arrival window down to one hour increasing customer satisfaction and brand loyalty.

Tags: Cable Show, TOA Technologies, WFM, workforce management, routing engine, dynamic scheduling, customer satisfaction, call center software, dispatcher software

By using transcoding technology that is separate from content packaging technology, service providers can future-proof their service delivery capabilities to be able to easily upgrade software to be able to easily deliver any forms of content to any device.

Tags: Cable Show, RGB Networks, multiscreen delivery, transcoding, content packaging, targeted advertising, service delivery, mobile video

Leveraging natural language search and intelligent discovery, the future of TV Guide is about personalized content combined with social connections, combining multiple media sources into a single EPG.

Tags: Jinni, Cable Show, EPG, TV Guide, intelligent discovery, natural language, social TV, content engine, recommendation engine

Content providers and media organizations are seeing increased demand for capacity and connectivity to deliver their live and on-demand multimedia content to a growing consumer base that grows increasingly less tolerant of packet loss and delay that reduces video quality.

Tags: alien wavelength, 40G, 100G, 10G, private network, content delivery, Cable Show, First Communications

Service providers need to know how and where to build out new services, and to better understand how their services are being delivered, compared to competitors, so they can select the most cost effective and profitable options for build-outs. The right GIS maps, data, and analysis help telecoms and utilitiesService providers need to know how and where to build out new services, and to better understand how their services are being delivered, compared to competitors, so they can select the most cost effective and profitable options for build-outs. The right GIS maps, data, and analysis help telecoms and utilities manage and develop their networks, and reduce expansion timelines. manage and develop their networks, and reduce expansion timelines.

Tags: Cable Show, Esri, GIS, service map, network map, network infrastructure, customer distribution, current theft, smart grid, network outage

Cycle 30 explains why billing has gotten a bad rap, and why billing providers need to kick their operations into higher gear to accommodate the complex billing and charging requirements of next gen service providers.

Tags: Cycle 30, Cable Show, MSO billing, converged billing, billing platform, cable billing, triple play, broadband billing, VOD billing, PPV billing, service fulfillment, revenue management, service assurance

Software testing always seems to take more time than operators have, especially in a multi-device environment. Having a trusted third party to perform the first 80% of the testing can significantly decrease time to market.

Tags: Cable Show, itaas, HTML5, interactive guide, tru2way, ebif, interactive tv, video delivery, application delivery, cable tv, set-top box, application testing,